IT support

Our offer includes full range of IT support and  infrastructure administration services. We have many years of experience in providing IT services to companies. Exence S.A. has  aimed its offer at all kinds of companies and institutions, irrespective of the size of their resources or IT departments.

If you don't have your own IT department.

You will be able to access all EXENCE resources and at the same time it will cost you less than employing your own specialist. This will allow you to implement the most complicated projects by using modern technologies available on the market.

When your IT department is overloaded.

Your IT department can rest assured, we are always ready to response to a failure.

Sudden failures, unexpected occurrences.

You will be relieved, just report the problem to us.

Full support:

  • rreduction of costs related to employing staff,
  • comprehensive IT infrastructure maintenance,
  • continuous management of records related to implemented tasks and projects,
  • immediate response to failures, also outside standard working hours.

Limited services:

  • support with technologies exceeding the scope of competency of your IT department,
  • immediate response to failures, also outside standard working hours,
  • management of records related to implemented tasks and projects,
  • inspections of your IT infrastructure and periodic reports on its condition.

Immediate orders:

  • we will remove problems immediately,
  • we will audit your IT infrastructure, the legality of your software, security policy, backup and restore,
  • we will present options of your IT infrastructure modernization and possible further implementations ,
  • we will manage the inventory of your licences and hardware.

Gwarantujemy

Czas reakcj zgodny z zapisami umowy.

Dostęp do aplikacji HELPDESK służącej do zgłaszania awarii imonitorowania statusu zlecenia naprawy.

 

Dostęp do szerokiego grona specjalistów.

Wysoki poziom doświadczenia i wiedzy naszych pracowników.

Posługiwanie się legalnymi i sprawdzonymi narzędzi.

Contact with us!

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